Our History
AccuReg was created to solve a real-world problem at a local hospital in Mobile, Alabama. We launched with a tool designed to eliminate registration errors. Today, we support health systems, hospitals and clinics across the country with EngageCare, an integrated platform for patient access, intake and engagement.
Since 2005, AccuReg has helped hospitals and health systems reach their financial and patient satisfaction goals with a full suite of front-end revenue cycle management solutions that increase net revenue, improve staff efficiency and prevent denials. As the landscape of the healthcare industry and the technology needs of our customers evolve, so do we.
More than ever, health systems and hospitals need innovative technology to improve patient and staff safety, comply with government mandates for price transparency and satisfy consumer demands for a faster, more convenient digital patient experience. What once required multiple vendors, products and solutions to accomplish, AccuReg has consolidated onto one platform, EngageCare.
Mission
At AccuReg, we strive to empower patient access teams to capture revenue, financially assist patients and secure payer payment requirements using innovative technology, in-depth training, performance analytics, consulting services, best-in-class support services and industry standard best-practices.
Vision
We bring a patient-centered revenue cycle model to hospitals and health systems with the vision to lower costs, capture greater patient and payer cash and improve the patient access experience®.
Culture
At AccuReg, we embrace diversity and an inclusive culture. We celebrate and value the unique viewpoints and experiences of our people—knowing that this fosters the richest environment and directly contributes to the greatest ability to innovate, grow and deliver the highest quality experience for our team and customers. Our values reflect this and expand on the importance we place on striving to deliver the best outcomes for our people, our customers and the healthcare industry.
Founded
in 2005
Developed
by Patient Access Veterans
Specializes
in Financial Clearance and Patient Engagement
Ranked #1 Best in KLAS® for Patient Access 2021, 2023
Ranked #1 by Black Book Market Research in Patient Access for four consecutive years
Values
- Integrity and Honesty – We place the highest value on behaving with unquestionable integrity and honesty
- Results-Driven Outcomes – We are not afraid to work hard and hold ourselves accountable to measuring, tracking and delivering results that drive positive outcomes
- Collaboration and Inclusion – We work as true partners, knowing that an inclusive and collaborative approach is fundamental to achieving optimal results
- Customer Centric – We created AccuReg to improve the outcomes of our customers and their patients, and we strive to provide an outstanding customer experience in all our interactions
- Expect Excellence – We set the bar high in the performance we expect and strive for excellence in all that we endeavor
- Servant Leadership – We believe leadership inherently includes serving those we lead and therefore act as a resource and partner in their paths to success
- Inspired Innovation – We are inspired by and embrace diverse ideas, experiences and out-of-the-box thinking that disrupts the status quo to make what was considered impossible today, possible tomorrow