Discover how health systems and hospitals across the country have improved patient satisfaction, prevented denials and increased pre-service cash and net revenue with AccuReg EngageCare® solutions.
“Patients are able to see their out-of-pocket cost … that puts us at an advantage.”
Deborah Vancleave
VP of Revenue Cycle Management, Mosaic Life Care
“We’re collecting the money now, (and) we’re collecting way more than we did!”
Vonnie Adams
Patient Access Director, Murray-Calloway County Hospital
“We avoid hundreds of denials…saving us the time of giving away free medical care when we’re not going to get paid for it. So it’s absolutely helped with denials.”
Matthew Kall
Lead Financial Applications Analyst, Beebe Medical Center
“Their customer service is outstanding—it’s over the top! We don’t have any other vendor who does that for us.”
Marcie Wallace
Patient Access Director, Sierra View Medical Center
“The thing I like about AccuReg is it can actually tell us which issue we have the most problem with, and then (it) gives us the information for actually solving it.”
Sue Plank
Director of Patient Access, Goshen Health
“AccuReg Team, I wanted to thank you for your contribution to our success for receiving Adopter Recognition through HFMA. You have provided us a great tools to get the job done… Thanks again for all of your help and support to make MCCH best of the best!”
DAVID RALSTON
Executive Director of Revenue Cycle, Murray – Calloway County Hospital
“Every employee I’ve ever worked with at AccuReg has been over the top in regards to customer service, business sense, and kindness. All of these qualities are exceptional. I work with a lot of software vendors and they just blow me out of the water.”
DANIELLE LYZANCHUK
Revenue Cycle Analyst II, Virginia Mason Memorial
“The staff at AccuReg has been nothing short of fantastic. They are willing to work with us to create new edits, edit existing edits, address any issues that arise at any time and are very good at customizing the system to work for our individual organization.”
JOSH JOHNSON
Patient Access Coordinator, Gibson Area Hospital & Health Services
“AccuReg was the best install I have ever been involved with. The staff was great! Very professional and understood all aspects of Registration. Their knowledge made it very easy for us to communicate and get the outcome I wanted. They have provided fast and professional responses since the install. This product is wonderful and the staff love it. Truly a great company to be associated with!”
JEFF DARLING
Director of Admissions, Oneida Healthcare
“AccuReg was the best install I have ever been involved with. The staff was great! Very professional and understood all aspects of Registration. Their knowledge made it very easy for us to communicate and get the outcome I wanted. They have provided fast and professional responses since the install. This product is wonderful and the staff love it. Truly a great company to be associated with.”
PEGGY DUNN
Registration Manager, Lenoir Memorial Hospital
“Since implementation of AccuReg, our registration proficiency has increased tremendously. Incorrect information caught at registration, less insurance claim denials due to insurance eligibility reviewed and less reworks. AccuReg staff are professional, personable and efficient in all aspects from development to staff training. We would highly recommend AccuReg to any facility seeking to improve registration process.”
LAURIE MIRES
Patient Financial Services Coordinator, Cabinet Peaks Medical Center
“We are able to provide more transparency with the patient so they can either pay up front, if they can–or if they can’t, they’re not surprised by the amount that comes on their bill later.”
Marcie Wallace
Patient Access Director, Sierra View Medical Center
“This report has decreased our manual workload by weeks, and I mean weeks–not hours, but weeks.”
Andrea Newberry
Project Analyst, Beebe Medical Center
“Since we started using AccuReg, we’ve made significant progress in denial reduction … We’re blowing that statistic out of the water!”
Deborah Vancleave
VP Revenue Cycle Management, Mosaic Life Care
- Collected $1 million more up-front
- Reduced wait times to 1 minute
- Increased PX scores to the 90th percentile
- Reduced front-end denials by 50%
- Increased Clean Claim Rate from 65% to 92%
- Reduced Authorization Denials by more than 50%
- Improved Patient Registration Scores to 96% registered in 10 minutes or less – up from 70%
- Reduced monthly returned mail by 90%
“I’m working on several implementations right now, and it is such a breath of fresh air to work with AccuReg! Thanks for all you are doing to support Patient Access Colleagues with your technology solutions.”
SUE PLANK
Director, Patient Access at Goshen Health
“I can’t thank you and your team enough for the support, dedication, and follow thru each one of you take! This truly says a lot about AccuReg as well as their vision and values.”
JEFF DARLING
Director of Admissions, Oneida Healthcare
“The customer service is wonderful. Sometimes I am not even sure of what I am really wanting (how to suggest an edit or something along those lines) and they figure out a solution for me!”
CHRISTY SMITH
Registration Supervisor, Greater Regional Medical Center
“The response time from the AccuReg Implementation team was impeccable and their customer service added to the enjoyment of implementing the product. Their patience and industry knowledge played a major role in ensuring this was a simple and successful project. I was greatly impressed with the AccuReg team and look forward to working with them in the future.”
HEIDI PARKS
Registration Manager, Northeast Georgia Health System
“Despite a 50% staff turnover rate this past year, we are back up in the 90% accuracy range thanks in large part to the training aspect of this tool. I don’t know how we managed without it.”
JOY MIDDLETON
Patient Access Supervisor, Arkansas Methodist Medical Center
“AccuReg has proven to be one of the most dependable and reliable software systems I’ve ever encountered. I might add the best customer support ever, too!”
KATHY ABDELAAL
Q/I Systems Manager, Faxton St. Luke’s Healthcare
“I want to personally thank you and your team for all of the great things you have done for Oneida Healthcare as well as the positive impact it has on this community!”
JOHN D. MILLIGAN
Vice President of Finance, Oneida Healthcare